Party Bubbles Favor Pack (6-Pack)
I'm so disappointed. On 3/20/17 I ordered 17 cases of bubbles due to my nonprofit giving away Easter baskets. I never received my bubbles with my other items. I contacted them and they said they will send them out immediately. I checked my emails as normal waiting for a tracking number and days later on the 29th they responded asking what date do I need the bubbles by. I responded back on the 30th telling them by April 4th due to me having to put the baskets together to give away. No one responded back. Then on Monday I emailed again asking why no one ever responded and informing them that I still do not have the bubbles. No one responded. I called the office in frustration and they tell me the earliest I can get my bubbles would be April 17th. Easter is April 16th. Smh I loved this company up until now. I'm so disappointed. I almost never request a refund but had to get one today. It breaks my heart because what is a spring and Easter with no bubbles??? It might seem simple to them but these bubbles mean a lot to me.
I ordered 2 received only 1. Called customer service they said they would mail to me. That was 3 wks ago and I still haven't received it. Disappointed that such a huge company would not honor a complete order.
Called company will send second item, still not here. ???? Received poker chips by mistake....