Sesame Street Favor Pack - Sesame Street Party Supplies
I received my order and noticed that one of the items were missing and a couple others were defected. I called and was told I would get a callback in 12-48 hrs. I waited; no callback. I called again told them I needed at least the missing items for that coming weekend and was told noone looked into my previous inquiry and I would get a callback within 12-24 hrs. I waited; no callback. It is now the week of the party. I called back only to be told that they had refunded my money for yhe missing item. Why dif I have to call 3x's and why wasn't I given a call to say the monies would be refunded. I wasn't able to get the missing items from another vendor in time for the party!